CapitalBlueWhiteboard.com and Your Privacy
Effective Date: April 20, 2017
Last Updated: January 19, 2023
Privacy
This privacy statement applies to www.capitalbluewhiteboard.com, a market research online community, owned by Capital Blue Cross. Members who are invited to participate on this site choose whether or not they have an interest in being part of our online market research community. There is no obligation or requirement for any member to participate. Participation or non-participation has no effect on a member’s coverage with us. This privacy statement describes our practices for collecting, using, and sharing your personal information on this site.
Information that we collect on this site
This site collects information that you knowingly provide to us, such as your registration information that includes: your name, email address, date of birth, gender, username, password, the type of coverage that you have with us, and other demographic information that you may provide, such as household income range and ethnicity.
This site also collects other information that you knowingly provide to us, such as your responses to our surveys or discussion forums in which you agree to participate.
How your information may be used or shared
Capital Blue Cross and Fuel Cycle, our market research partner, will have access to the personal information you provide on this site and will use this information for our market research purposes. For example, your email address will be used to notify you about available surveys or discussion forum questions. Information, such as type of coverage, may be used to tailor surveys or discussion forum questions for your participation. Information that you provide in surveys or in discussion forums may be used by Capital Blue Cross to improve our products and services. Your email address will also be used to send you an electronic gift card if you are the winner of any of our contests offered to survey recipients.
Your survey responses will be combined with other members’ survey responses and any survey results posted on this site will not include any personal information. However, this site may list the usernames of contest winners.
Your username and responses to online discussion forum questions will be viewable to anyone visiting the online discussion forum if you choose to participate in this forum.
The service provider for this site may have access to your personal information only as it relates to the servicing of the functionality of this site.
How you can update your registration profile information
Participants have some access to the kinds of information that can be updated on the Profile page. Examples of information that can be updated includes username, email address and password. Not all profile information is able to be updated via the self-service option.
How you can opt out of continued participation in this site
At any time, you may choose to no longer participate in this online market research community. To opt out, you can use the unsubscribe link in the emails we send to you, send us a message to support@capitalbluewhiteboard.com, or click on “Close My Account” under account settings.
Social Media (Features) and Widgets
Our Site may enable you to share information directly with websites or online services operated by third parties. For example, our Site contains features that allow you to share articles or content through Facebook, Google Plus, Twitter, LinkedIn, and other services, and to view content through video players and other services (such as the YouTube video player). If you choose to use these features, you may disclose information to users of those websites or services and the public more generally. Even if you do not click these plug-in features, these third parties may collect information about you, such as your IP address and the pages that you view, and they may also set and/or access a cookie on your device. Because these third-party websites and services are not operated by FUEL CYCLE, we are not responsible for their content or practices. The collection, use, and disclosure of information through these websites and services are subject to the privacy policies of the third-party websites or services, and not this privacy policy.
Cookies
CapitalBlueWhiteboard.com uses a variety of online technologies, such as cookies, web beacons, and similar mechanisms, as described further below, to collect information that helps us understand how our Site is used (which we will refer to in this Privacy Policy as “Non-Personally Identifiable Information”). Specifically, when you visit our Site, we or our third-party service providers may automatically collect a variety of technical and navigational information about you and your device via these technologies, including: your computer or device type; operating system version; browser type and version; user agent string; internet connection type; internet service or mobile network provider; date and time of your visit; time since your last visit; pages you view; links you click; the internet protocol (IP) address used to access our Site; your general geographic location (e.g., your city, state, or zip code); and the website visited before our Site. This information may be used, for example, to alert you to software compatibility issues or to resolve technical or service problems. We also analyze this information, with the assistance of our service providers, to improve our Site’s design and functionality.
A cookie is a small file of letters and numbers that is stored on your computer, tablet, mobile phone, or other device when you visit a website or a mobile application. Cookies contain
information that is transferred to or read on your device and allow websites and mobile applications to recognize devices and store certain information, such as user preferences. Cookies are used to distinguish you from other users of our Site. This helps us to provide you with a useful experience when you browse and also allows us to improve our Site. We and our third-party service providers use session cookies, which link your actions during a particular online session and expire at the end of that session, as well as persistent cookies, which remain on your device and allow us to remember your actions or preferences across multiple sessions.
If you are concerned about having cookies on your computer or other device, you can set your web browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your device. The help feature on most web browsers will tell you how to prevent your browser from accepting new cookies, how to receive notice when a new cookie is set, and how to disable cookies altogether. However, if you choose to block or delete cookies, certain features of our Site may not operate correctly. For further information about deleting or blocking cookies, please visit allaboutcookies.org/manage-cookies/.
Web Beacons
Our Site may use an application known as a web beacon (also known as a pixel tag or clear gif). A web beacon is a tiny transparent image embedded in a web page to measure usage and activity. In some cases, a web beacon triggers the placement of a persistent cookie on your device. Our Site offers customized features that require our use of cookies and web beacons. Certain sections of our Site require cookies to be enabled to support Site performance and provide enhanced authentication. For example, cookies enable us to personalize and improve your user experience and help enhance navigation. Cookies also help us to understand how people use our Site so that we can improve their structure, functionality, and content. Web beacons allow us, directly or through our third-party service providers, to collect information used for website analytics, such as how many users have visited particular pages or uploaded materials. However, our use of these cookies and web beacons is limited. We do not use them to pull other data from your hard drive or to view data in cookies or other similar data files created by other websites. We will not share the information in these data files or give others access to it except as described in this privacy policy.
Third Party Cookies
We allow a limited number of third parties to place cookies on your device while accessing www.capitalbluewhiteboard.com including the cookies for Social Media Features such as FaceBook. Additional third parties who may set cookies include Google Analytics. The use of cookies by third parties is not covered by our privacy statement. These third parties use session cookies and persistent cookies to make it easier for you to navigate our site and help us tailor site content to your preferences.
Digital Fingerprinting
When you become a member of our communities, we may use “digital fingerprinting” technology to help us uniquely identify you, and to ensure the integrity of survey results by suppressing duplicate accounts, fraudulent surveys, and fraudulent responses. To create the
digital fingerprint, we use third party technology to collect data points about your computer and to generate a unique identifier by combining those data points. This digital fingerprint cannot reveal your personal identity on its own, and your personal information is not transferred to any third party via the digital fingerprint without your consent.
Local Storage Objects (HTML5)
We may use Local Storage Objects (LSOs) such as Flash cookies, to store content information and preferences. When you interact with certain functions of the site such as viewing videos, LSOs may be used by third parties to store information on your computer. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash cookies, please access the Adobe Flash Player Website Storage Settings panel at http://www.macromedia.com/support/documentation/en/flashplayer/help/settingsmanager07.html
Changes to this privacy statement
Capital Blue Cross may update this privacy statement to reflect changes to our information practices. If a material change is made to this statement or the way we use your information, Capital Blue Cross will post prominent notice of the nature of such a change on this site prior to the change becoming effective.
Effective Date: April 20, 2017
Last Updated: January 19, 2023
Privacy
This privacy statement applies to www.capitalbluewhiteboard.com, a market research online community, owned by Capital Blue Cross. Members who are invited to participate on this site choose whether or not they have an interest in being part of our online market research community. There is no obligation or requirement for any member to participate. Participation or non-participation has no effect on a member’s coverage with us. This privacy statement describes our practices for collecting, using, and sharing your personal information on this site.
Information that we collect on this site
This site collects information that you knowingly provide to us, such as your registration information that includes: your name, email address, date of birth, gender, username, password, the type of coverage that you have with us, and other demographic information that you may provide, such as household income range and ethnicity.
This site also collects other information that you knowingly provide to us, such as your responses to our surveys or discussion forums in which you agree to participate.
How your information may be used or shared
Capital Blue Cross and Fuel Cycle, our market research partner, will have access to the personal information you provide on this site and will use this information for our market research purposes. For example, your email address will be used to notify you about available surveys or discussion forum questions. Information, such as type of coverage, may be used to tailor surveys or discussion forum questions for your participation. Information that you provide in surveys or in discussion forums may be used by Capital Blue Cross to improve our products and services. Your email address will also be used to send you an electronic gift card if you are the winner of any of our contests offered to survey recipients.
Your survey responses will be combined with other members’ survey responses and any survey results posted on this site will not include any personal information. However, this site may list the usernames of contest winners.
Your username and responses to online discussion forum questions will be viewable to anyone visiting the online discussion forum if you choose to participate in this forum.
The service provider for this site may have access to your personal information only as it relates to the servicing of the functionality of this site.
How you can update your registration profile information
Participants have some access to the kinds of information that can be updated on the Profile page. Examples of information that can be updated includes username, email address and password. Not all profile information is able to be updated via the self-service option.
How you can opt out of continued participation in this site
At any time, you may choose to no longer participate in this online market research community. To opt out, you can use the unsubscribe link in the emails we send to you, send us a message to support@capitalbluewhiteboard.com, or click on “Close My Account” under account settings.
Social Media (Features) and Widgets
Our Site may enable you to share information directly with websites or online services operated by third parties. For example, our Site contains features that allow you to share articles or content through Facebook, Google Plus, Twitter, LinkedIn, and other services, and to view content through video players and other services (such as the YouTube video player). If you choose to use these features, you may disclose information to users of those websites or services and the public more generally. Even if you do not click these plug-in features, these third parties may collect information about you, such as your IP address and the pages that you view, and they may also set and/or access a cookie on your device. Because these third-party websites and services are not operated by FUEL CYCLE, we are not responsible for their content or practices. The collection, use, and disclosure of information through these websites and services are subject to the privacy policies of the third-party websites or services, and not this privacy policy.
Cookies
CapitalBlueWhiteboard.com uses a variety of online technologies, such as cookies, web beacons, and similar mechanisms, as described further below, to collect information that helps us understand how our Site is used (which we will refer to in this Privacy Policy as “Non-Personally Identifiable Information”). Specifically, when you visit our Site, we or our third-party service providers may automatically collect a variety of technical and navigational information about you and your device via these technologies, including: your computer or device type; operating system version; browser type and version; user agent string; internet connection type; internet service or mobile network provider; date and time of your visit; time since your last visit; pages you view; links you click; the internet protocol (IP) address used to access our Site; your general geographic location (e.g., your city, state, or zip code); and the website visited before our Site. This information may be used, for example, to alert you to software compatibility issues or to resolve technical or service problems. We also analyze this information, with the assistance of our service providers, to improve our Site’s design and functionality.
A cookie is a small file of letters and numbers that is stored on your computer, tablet, mobile phone, or other device when you visit a website or a mobile application. Cookies contain
information that is transferred to or read on your device and allow websites and mobile applications to recognize devices and store certain information, such as user preferences. Cookies are used to distinguish you from other users of our Site. This helps us to provide you with a useful experience when you browse and also allows us to improve our Site. We and our third-party service providers use session cookies, which link your actions during a particular online session and expire at the end of that session, as well as persistent cookies, which remain on your device and allow us to remember your actions or preferences across multiple sessions.
If you are concerned about having cookies on your computer or other device, you can set your web browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your device. The help feature on most web browsers will tell you how to prevent your browser from accepting new cookies, how to receive notice when a new cookie is set, and how to disable cookies altogether. However, if you choose to block or delete cookies, certain features of our Site may not operate correctly. For further information about deleting or blocking cookies, please visit allaboutcookies.org/manage-cookies/.
Web Beacons
Our Site may use an application known as a web beacon (also known as a pixel tag or clear gif). A web beacon is a tiny transparent image embedded in a web page to measure usage and activity. In some cases, a web beacon triggers the placement of a persistent cookie on your device. Our Site offers customized features that require our use of cookies and web beacons. Certain sections of our Site require cookies to be enabled to support Site performance and provide enhanced authentication. For example, cookies enable us to personalize and improve your user experience and help enhance navigation. Cookies also help us to understand how people use our Site so that we can improve their structure, functionality, and content. Web beacons allow us, directly or through our third-party service providers, to collect information used for website analytics, such as how many users have visited particular pages or uploaded materials. However, our use of these cookies and web beacons is limited. We do not use them to pull other data from your hard drive or to view data in cookies or other similar data files created by other websites. We will not share the information in these data files or give others access to it except as described in this privacy policy.
Third Party Cookies
We allow a limited number of third parties to place cookies on your device while accessing www.capitalbluewhiteboard.com including the cookies for Social Media Features such as FaceBook. Additional third parties who may set cookies include Google Analytics. The use of cookies by third parties is not covered by our privacy statement. These third parties use session cookies and persistent cookies to make it easier for you to navigate our site and help us tailor site content to your preferences.
Digital Fingerprinting
When you become a member of our communities, we may use “digital fingerprinting” technology to help us uniquely identify you, and to ensure the integrity of survey results by suppressing duplicate accounts, fraudulent surveys, and fraudulent responses. To create the
digital fingerprint, we use third party technology to collect data points about your computer and to generate a unique identifier by combining those data points. This digital fingerprint cannot reveal your personal identity on its own, and your personal information is not transferred to any third party via the digital fingerprint without your consent.
Local Storage Objects (HTML5)
We may use Local Storage Objects (LSOs) such as Flash cookies, to store content information and preferences. When you interact with certain functions of the site such as viewing videos, LSOs may be used by third parties to store information on your computer. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash cookies, please access the Adobe Flash Player Website Storage Settings panel at http://www.macromedia.com/support/documentation/en/flashplayer/help/settingsmanager07.html
Changes to this privacy statement
Capital Blue Cross may update this privacy statement to reflect changes to our information practices. If a material change is made to this statement or the way we use your information, Capital Blue Cross will post prominent notice of the nature of such a change on this site prior to the change becoming effective.